Sunday, December 14, 2014

Boakye Danquah Memorial Hospital Achieves PATIENTS FIRST

Boakye Danquah Memorial Hospital has been endorsed and recognized as a PATIENTS FIRST dedicated health institution. This was facilitated by the Organisation for Customer Service Excellence-Ghana,led by the National Customer Service Advocate,Mr.Hector Wulff, following a patient care audit and a patient first orientation workshop.
Mr.Hector Wulff presenting the certificate of endorsement and recognition to Dr.Albert Prempeh the Chairman of Hospital

Mr.Hector Wulff presenting the certificate of endorsement and recognition to Dr.Albert Prempeh the Chairman of Hospital

 Dr.Albert Prempeh the Chairman of Hospital with a cross section of the management staff

Dr.Albert Prempeh the Chairman of Hospital with a cross section of the nursing and the care staff

JaneDavis (JD) Fast Foods and Local Chop Bar celebrates 10 th Anniversary


 Mr.Hector Wulff addresses the 10th anniversary ceremony of JaneDavis (JD) Fast Foods as guest speaker on the theme:Enhancing worker customer relationship in business,challenges and the way forward.
  JaneDavis (JD) Fast Foods and Local Chop Bar founded in 1994 on Thursday commemorated its 10th anniversary celebration in Accra on the theme: “Customers and Workers Relationship in conjoined with 10th Anniversary.”
Management of JD Fast Foods cutting the Anniversary Cake
Torgbui David Sodokpo, Chief Executive Officer of JD Fast Food commended workers of the company for their dedication and commitment to the development of the organisation through the years.
He said the company in collaboration with the Organisation for Customer service Excellence-Ghana are equipping the workers with the customer service skills to better serve their clients.
He said the company plans to expand its business to other parts of the country by opening more branches in the Volta and other regions to serve customers in those areas too.
The Chief Executive Officer said the company was adjudged the budget hotel of the year in the just ended Greater Accra Tourism Awards held in Accra.
Mr Hector Wulff, the National Customer Service Advocate who graced the event as the guest speaker, urged business owners to take the worker-customer relationship beyond economic and commercial terms.
He said it is a significant human relationship of mutual dependence that has great impact on the people involved.
He said both workers and their customers have a moral obligation arising from this relationship, bearing in mind that so long as “we remain human beings, buying and selling, exchanging goods and service will always prevail”.
Mr Wulff said for workers to get to the summit of their career and business, they need to deliver excellence customer service as a working attitude.
He urged customers to treat their service providers with dignity and respect.
He commended the management of JD Fast Foods for their focus in serving their customers.