GHANA CUSTOMER SERVICE SUMMIT

GHANA CUSTOMER SERVICE SUMMIT
VENUE: BRITISH COUNCIL, ACCRA
DATE: FRIDAY JULY 8 ,2011
TIME: 8:30 AM TO 1:30 PM
THEME: SHARING BEST PRACTICE AND IDEAS TO ENHANCE SERVICE EXCELLENCE IN GHANA
ALSO AT THE SUMMIT WILL BE THE LAUNCH OF THE
ORGANISATION FOR CUSTOMER SERVICE EXCELLENCE-GHANA,A NATIONAL ORGANISATION DEDICATED TO FOSTERING CUSTOMER SERVICE EXCELLENCE .

SLOGAN:FOSTERING THE CULTURE OF SERVICE EXCELLENCE IN GHANA

VISION: TO ACHIEVE A WORLD BEST SERVICE EXCELLENCE CULTURE IN GHANA.

OBJECTIVES:
1) To pursue customer service excellence through the sharing of best practice and research among stakeholders and the public at large.
2) To mark and celebrate national and international events dedicated to customer service excellence.
3) To advise the Government of Ghana on customer service issues.
4) To be a national awarding body for customer service excellence.
5) To serve as a link of communication between service providers and the public.
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VISION: TO ACHIEVE A WORLD BEST SERVICE EXCELLENCE CULTURE IN GHANA.
OUR MISSION IS TO SERVE AS A LEADING AUTHORITY DEDICATED TO FOSTERING AND PROMOTING THE CULTURE OF SERVICE EXCELLENCE IN GHANA.