2012,2ND GHANA CUSTOMER SERVICE WEEK TO BE MARKED

Under the theme: ACHIEVING CUSTOMER SERVICE EXCELLENCE IN GHANA; THE ROLE OF STAKEHOLDERS. The 2012, 2ND GHANA CUSTOMER SERVICE WEEK has received absolute endorsement from the business community in Ghana, of which 100 companies are expected to sign up for this most important business event in Ghana and the world at large. This is the programme line up of 2012, 2ND GHANA CUSTOMER SERVICE WEEK 1) 1ST-2ND OCTOBER 2012: ENGAGEMENT WITH THE MEDIA, on the state of customer service in Ghana, challenges and the way forward. 2) 3RD -5TH OCTOBER 2012: GHANA CUSTOMER SERVICE FAIR AND BEST PRACTICE CONFERENCE. VENUE: BRITISH COUNCIL, TIME: 9:00AM-5:00PM DAILY *The official launch of the GHANA CUSTOMER SERVICE CHARTER, the national standard for customer service excellence. *The official launch of the GHANA CUSTOMER SERVICE REPORT, dubbed CUSTOMER SERVICE IN GHANA. Meanwhile, the GHANA INVESTMENT PROMOTIONS CENTRE (GIPC), GHANA TOURISM AUTHORITY, PRIVATE ENTERPRISE FOUNDATION and the GHANA CHAMBER OF TELECOMMUNICATIONS are expected to join the national partnership for the GHANA CUSTOMER SERVICE WEEK, which includes the PUBLIC SECTOR REFORM SECRETARIAT (OFFICE OF THE PRESIDENT), GHANA NATIONAL CHAMBER OF COMMERCE AND INDUSTRY , CITY LIGHTS GHANA LIMITED and NEST OF IDEAS CONSULTING LIMITED.