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| GROUP PHOTO OF PARTICIPANTS |
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| THE HIGH TABLE |
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| A SECTION OF THE HIGH TABLE |
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| CHAIRPERSON: MRS MARGARET TAKYI MICAH, CEO OF NEST OF IDEAS CONSULTING AND THE CUSTOMER SERVICE ACADEMY. |
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MR. CALEB KOFIE,
DIRECTOR, CENTRE FOR CUSTOMER SERVICE
DEVELOPMENT FOUNDATION
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| MRS. ESTER POKU AIKINS, LECTURER, SERVICE EXCELLENCE, GIMPA AND POLICE COLLEGE |
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DR. BRYAN COX, CEO, THE SPINAL CLINIC LIMITED
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PROFESSOR EDMUND DELLE, FOUNDEROF
RABITO CLINIC
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| A SECTION OF PARTICIPANTS |
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| A SECTION OF PARTICIPANTS |
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| A SECTION OF PARTICIPANTS |
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| SENIOR MEMBERS OF THE HEALTH SECTOR IN GHANA |
THE GRATER ACCRA EDITION OF THE NATIONAL HEALTHCARE
SERVICE EXCELLENCE CONFERENCE ORGANIZED BY THE ORGANISATION FOR CUSTOMER
SERVICE EXCELLENCE-GHANA, HAS BEEN HELD AT THE KAMA CONFERENCE CENTRE, ACCRA, to
discourse the state of patient relations in Ghana, challenges and the way
forward.
Inspired by overwhelming public complaints and feedback,
on the state of patient relations in Ghana and the need for a drastic
improvement of patient care in our various health institutions.
The NATIONAL HEALTHCARE SERVICE EXCELLENCE CONFERENCE
seeks to serve as a national platform to share global best practice, trends and
ideas in patient relations, as well as bring to the fore effective strategies
and innovation to enhance patient experience in healthcare service
delivery in Ghana. Under the theme; PATIENT FIRST! A KEY TO QUALITY HEALTHCARE
DELIVERY IN GHANA
The dignitaries and keynote speakers of the conference
were;
CHAIRPERSON: MRS MARGARET TAKYI MICAH,
CEO OF NEST OF IDEAS CONSULTING AND THE CUSTOMER SERVICE ACADEMY.
DR. BRYAN COX, CEO, THE SPINAL CLINIC LIMITED
PROFESSOR EDMUND DELLE, FOUNDEROF
RABITO CLINIC
MRS. ESTER POKU AIKINS, LECTURER, SERVICE EXCELLENCE,
GIMPA AND POLICE COLLEGE
MR. CALEB KOFIE, DIRECTOR, CENTRE FOR CUSTOMER SERVICE
DEVELOPMENT FOUNDATION
