Mr.Hector Wulff addresses the 10th anniversary ceremony of JaneDavis (JD) Fast Foods as guest speaker on the theme:Enhancing worker customer relationship in business,challenges and the way forward.
JaneDavis
(JD) Fast Foods and Local Chop Bar founded in 1994 on Thursday
commemorated its 10th anniversary celebration in Accra on the theme:
“Customers and Workers Relationship in conjoined with 10th Anniversary.”
Management of JD Fast Foods cutting the Anniversary Cake
Torgbui
David Sodokpo, Chief Executive Officer of JD Fast Food commended
workers of the company for their dedication and commitment to the
development of the organisation through the years.
He said the
company in collaboration with the Organisation for Customer service
Excellence-Ghana are equipping the workers with the customer service
skills to better serve their clients.
He said the company plans to
expand its business to other parts of the country by opening more
branches in the Volta and other regions to serve customers in those
areas too.
The Chief Executive Officer said the company was
adjudged the budget hotel of the year in the just ended Greater Accra
Tourism Awards held in Accra.
Mr Hector Wulff, the National
Customer Service Advocate who graced the event as the guest speaker,
urged business owners to take the worker-customer relationship beyond
economic and commercial terms.
He said it is a significant human relationship of mutual dependence that has great impact on the people involved.
He
said both workers and their customers have a moral obligation arising
from this relationship, bearing in mind that so long as “we remain human
beings, buying and selling, exchanging goods and service will always
prevail”.
Mr Wulff said for workers to get to the summit of their
career and business, they need to deliver excellence customer service as
a working attitude.
He urged customers to treat their service providers with dignity and respect.
He commended the management of JD Fast Foods for their focus in serving their customers.
