SECOND GHANA CUSTOMER SERVICE CONFERENCE SOON, ON OCTOBER 2012

THE SECOND GHANA CUSTOMER SERVICE CONFERENCE TAKES PLACE ON THE
2nd TO 3rd OF OCTOBER 2012,9am TO 4pm EACH DAY:AT THE BRITISH COUNCIL,
The GHANA CUSTOMER SERVICE CONFERENCE seeks to share best practice in customer service across the industrial spectrum,as part of activities to mark the GHANA CUSTOMER SERVICE WEEK,UNDER THE THEME:ACHIEVING CUSTOMER SERVICE EXCELLENCE IN GHANA; THE ROLE OF STAKEHOLDERS.
KEYNOTE SPEAKERS:1)MRS.MARGARET TAKYI MICAH:CEO.NEST OF IDEAS CONSULTING LIMITED
2)PROF.ROBERT E.HINSON:Associate Professor at the University of Ghana Business School, where he also serves as Head of the Department of Marketing and Customer Management .He also holds an Associate Professor position at the University of Free State Business School in South Africa, where he lectures Service Marketing on the MBA programme.
3)DR.JAMES ATTA NUAMAH:SNR.LECTURER IN MANAGEMENT STUDIES: REGENT UNIVERSITY COLLEGE OF SCIENCE AND TECHNOLOGY AND JAYEE UNIVERSITY COLLEGE,ACCRA
4)DR. BRYAN COX: CEO OF THE SPINAL CLINIC
5)MR.ISDEEP(ISH)SINGH: FROM INDIA,HEAD-GLOBAL BUSINESS
DEVELOPMENT,DRISHTI SOFT INDIA
6) DR.MRS.GOSKI ALABI:PRESIDENT, CONSUMER ADVOCACY CENTRE
AND THE DEAN,SCHOOL OF RESEARCH AND GRADUATE STUDIES IPS,LEGON
7)MR.J.N.HALM:HEAD OF CUSTOMER SERVICE AND PUBLIC RELATIONS,
NATIONAL INVESTMENT BANK GHANA (NIB)
PARTICIPATION FEE: GH¢350 PER PERSON INCLUDING SNACKS,LUNCH,COCKTAIL,CONFERENCE MATERIALS AND CERTIFICATE OF PARTICIPATION.KINDLY CALL HECTOR AT THE ORGANISATION FOR CUSTOMER SERVICE EXCELLENCE-GHANA ON :0241877622 OR Email::ghcustomerservice@gmail.com
KINDLY NOTE THAT REGISTRATION AND PAYMENT OF PARTICIPATION FEES ENDS ON THURSDAY THE 20TH 0F SEPTEMBER 2012.
ALL PAYMENTS MUST BE MADE WITH CHEQUE, UNDER THE ACCOUNT NAME :
GHANA CUSTOMER SERVICE WEEK