2013,3rd GHANA CUSTOMER SERVICE WEEK TO BE LAUNCHED

GHANA CUSTOMER SERVICE WEEK is an initiative of the ORGANISATION FOR CUSTOMER SERVICE EXCELLENCE-GHANA(OCSEG)in partnership with the GOVERNMENT OF GHANA(OFFICE OF THE PRESIDENT,PUBLIC SECTOR REFORM SECRETARIAT )and the GHANA CHAMBER OF COMMERCE AND INDUSTRY

On the 7th - 12th of OCTOBER 2012, Ghana will join the rest of the world to celebrate the international CUSTOMER SERVICE WEEK, as part of the International Customer Service week celebrations, which is normally celebrated within the first full week of October. Initiated by the International Customer Service Association in 1988, it has become a global week to celebrate excellence in customer service and to appreciate the role of customers in business growth and sustainability. Each year, thousands of businesses around the world celebrate Customer Service Week. It’s an international event devoted to recognizing the importance of customer service and honoring employees and businesses responsible for taking care of their customers,The event also serves as a platform for businesses to appreciate loyal customer as well . Ghana Customer Service Week seeks to serve as an Annual National event devoted to recognizing the importance of customer service and its impact on business growth and the national economy, honouring organisations and personalities who work on the frontlines serving and supporting customers. The Customer Service Association launched Customer Service Week in the USA in 1988 and it has since been launched as a concept in other mature service quality industries such as Australia, United Kingdom,Zimbabwe and the United Arab Emirates. Developed for execution by the, ORGANISATION FOR CUSTOMER SERVICE EXCELLENCE-GHANA (OCSEG), Customer Service Week aims to raise the standards of Customer Service across the Ghana through awareness, education and sharing of global best practice.