Saturday, August 6, 2011

CITY LIGHTS GHANA ,SUPPORTS GHANA CUSTOMER SERVICE WEEK



City Lights Ghana Limited has presented a cheque of GH¢5,000 to the Organisation for Customer Service Excellence-Ghana (OCSEG), in support of the Ghana Customer Service Week. The week-long event is scheduled for October 3-9, 2011.
Under the theme; “Promoting Customer Loyalty, through Appreciation”.
The week celebration seeks to raise the standards of customer service across Ghana through awareness creation, sharing of global best practices and championing customer service excellence in Ghana.
In a brief remark the Chief Executive Officer of City Lights Ghana Limited, Mr. Emmanuel Okesson, stressed the need for corporate Ghana to reaffirm their commitment to customer service excellence, by sponsoring and participating in the Ghana Customer Service Week.
Mr.Okesson indicated that, “sponsoring the Ghana Customer Service Week is an indication of City Light’s commitment to, the supporting initiatives dedicated to championing customer service excellence” reiterating that “after all, we are in business because of the customer and City Lights will not limit our commitment to customer service excellence”
He made this assertion at a media launch of the Ghana Customer Service Week celebrations.
In acceptance of the sponsorship gesture,the Executive Director of the Organisation for Customer Service Excellence -Ghana (OCSEC),Mr.Hector Wulff,thanked the entire management and staff of the City Lights Ghana for the gesture.
Remarking that this sponsorship is a show of City Light's true commitment to deepening the culture of customer service excellence in Ghana.
Mr.Wulff also used the opportunity to appeal for corporate sponsorship and participation in the Ghana Customer Service Week.

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